Kew Gardens, NY USA
Full-Time - Resident Relations Director
Job Details
Employment type: Full-Time
Job Category: Care
Location: Kew Gardens NY, USA
Req ID: 2021-166702

What’s the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life.


Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.  Atria will not tolerate harassment or discrimination based on any of these protected classifications.


Schedule:  Sunday – Thursday

  • Performs resident evaluations as required by state regulations and/or Atria policy.
  • Support atria guidelines and state regulations for admission and retention of residents.
  • Assists residents and families with the move in process.
  • Orients residents and families to the community.
  • Assists residents and families with accessing services within Atria and the outside community.
  • Discharges planning and assistance with the move out process.
  • Participates in development and implementation of each resident’s individual service plan.
  • Communicates with other members of the management team to ensure coordination of services to residents.
  • Documents case management notes in residents’ files as necessary.
  • Supports the sales and marketing team by participating in tours and internal and external events.
  • Oversees and coordinates the Individualized Service Plan (ISP) and the ALR personal data and resident evaluation form (NY communities). 
  • May perform other duties as assigned. 
  • A bachelor’s degree in human services, social work or a related subject is preferred.
  • Experience in the field of human services or social work providing services to an adult population as required by state regulation if applicable.
  • Two to five years experience in human services or social work providing services to an adult population is preferred.
  • Basic computer knowledge, particularly in Microsoft Word.
  • Certified/Licensed as required by state regulations if applicable.
  • Valid driver’s license. 
  • Must have or be willing to get a COVID-19 vaccine, subject to legal requirements.

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Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions – proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Job Category: Care
Location: Kew Gardens NY, USA
Req ID: 2021-166702

Benefits for Working at Atria Senior Living

Competitive Pay

Paid Holidays & PTO

Comprehensive Health Plans

Career Advancement Opportunities

Tuition Reimbursement

Employee Loyalty Rewards Program

Retirement Savings Plan with Employer Match

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from flu, COVID-19 or natural disasters, we make safety a priority for both residents and staff.

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