East Longmeadow, MA 01028

Full-Time - Executive Chef

Responsibilities

• Responsibly manage and supervise all Culinary Service staff including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and corrective action consistent with company policy.
• Meet regularly with residents and family members to confirm that high satisfaction levels are maintained.
• Work with the wait staff to ensure that they have a clear understanding of how to provide high levels of customer service.
• Confirm that the front of house and back of house staff work closely together to deliver a food product that exceeds the residents’ and/or guests’ expectations.
• Assist Kitchen and Restaurant staff with back and front of the house operations as needed. This includes the ability to work all stations in the kitchen and/or dining room if needed.
• Work with the Executive Director and front line staff to obtain and maintain department customer satisfaction and department of health survey levels at or above designated scores.
• Delegate tasks to all staff so that the kitchen and restaurant areas are maintained at the highest levels of cleanliness and quality at all times.
• Ensure that all food is prepared, stored, and served according to Company standards and with provincial and/or local health code requirements.
• Maintain employee satisfaction scores at or above designated scores.
• Interview and hire staff for the Culinary Services department.
• Conduct and participate in monthly department meetings/in-services.
• Understand and maintain monthly and annual budgets for the Culinary Services department, including producing written documentation of monthly spend on food, supplies, and labor.
• Work with the staff and residents in the planning and development of recipes and menus based on resident likes and dislikes and monthly budgets.
• Ensure that all staff uses and maintains equipment properly to avoid damage and costly repairs.
• Maintain the appropriate inventory of kitchen supplies, small wares and table ware.
• Responsible for ensuring that purchasing standards are maintained and that appropriate vendors are used at all times. Maintain strong and positive relationships with all vendors.
• Assist in planning, preparation and execution of Engage Life events, special events, banquets, and theme meals.
• Work closely with the Community Sales Lead and community staff to market the community.
• Ensure that the kitchen and restaurant staff understands Company expectations and first impression requirements.
• May perform other duties as needed and/or assigned.