New York, NY USA
Full-Time - Housekeeping Director

What’s the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life.

 

Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.  Atria will not tolerate harassment or discrimination based on any of these protected classifications.

Responsibilities

Responsible for performing and managing the Housekeeping functions while maintaining a clean and safe environment for residents and staff, ensuring cleanliness standards put in place by Atria. Performs and manages assigned cleaning duties for apartments, interior and exterior common areas, and amenities normally associated with a senior rental residential program.

 

  • Maintain a high level of cleanliness in assigned areas.
  • Participate in staff selection process. Interview candidates as needed.
  • Create staffing schedules, including days off, holidays, and vacations, ensuring that community needs are met in accordance with hours and position control.
  • Assign personnel to established work areas and assigned duties.
  • Plan, coordinate and monitor assigned work to ensure that proper frequencies are maintained.
  • Ensure that staff receives proper orientation, initial training, and ongoing education.
  • Ensure duty lists are reviewed and current at all times. Review duty lists with regular and relief associates periodically.
  • Provide and monitor individual guidance and motivation to associates to enable everyone to perform to his/her fullest potential.
  • Perform periodic performance evaluations, coaching and discipline of staff, if required.
  • Monitor staff attendance and take proactive action when patterns of absenteeism are observed.
  • Ensure that Housekeeping equipment is in a safe, clean and good working condition at all times.
  • Actively participate in community and departmental safety programs and maintain a safe work environment at all times.
  • Assist housekeepers on an as-needed basis.
  • Submits recommendations to management for painting, repairs, etc.
  • Ensure Housekeeping office, storage, and closets are clean, organized, well-maintained, and professional in appearance at all times.
  • Inventories supplies and equipment; assists with ordering supplies.
  • Responsible for cleaning of public areas and residents’ apartments, including bathrooms, kitchens, patios and windows, floors, furniture and common areas.
  • Familiar with and understands Atria’s Housekeeping Policy & Procedure manual.
  • Responsible for monitoring all housekeeping duties of staff, including:
    • Replacing and hanging draperies
    • Changing beds
    • Inspecting for bed bugs
    • Cleaning public restrooms and replenishing supplies as needed
    • Sweeping, scrubbing, waxing, and polishing floors; cleaning rugs, carpets, upholstered furniture, and draperies
    • Dusting furniture and equipment
    • Polishing metalwork
    • Washing walls, woodwork, windows, door panels, and sills
    • Window washing, upkeep of storage and utility areas, stocking of housekeeping cart, emptying trash and transporting to disposal are
  • Responsible for all laundry duties including:
    • Washing, drying and ironing resident laundry and community linens and textiles in provided appliances
    • Folding and/or hanging laundry appropriately
    • Distributing laundered articles and linens
  • Oversight of the cleanliness of resident laundry
  • Ensures with Maintenance that trash and dumpster areas are clean.
  • Reports resident issues or changes in health or living status promptly.
  • Reports potentially unsafe conditions or maintenance related issues promptly to Supervisor.
  • Personally handles any resident or resident family customer service issues.
  • May perform other duties as needed and/or assigned.
Qualifications
  • High school diploma or general education degree (GED) preferred.
  • Three to five years proven housekeeping supervisory experience plus actual housekeeping/janitorial experience.
  • Demonstrated ability to create and deliver group presentations on property related subject matter and to write reports in a clear, concise form.
  • Ability to perform basic arithmetic skills, such as measurement, addition, subtractions, multiplication and division in order to do basic calculations and analysis such as estimating, determining averages and percentages, and totals.
  • Ability to frequently operate general office equipment, such as, but not limited to, personal computer, telephone, photocopying machine, facsimile machine, and postage machine.
  • Must successfully complete all Atria specified training programs.
  • Able to operate cleaning equipment such as: mangle, iron, washer & dryer, brooms, mops, vacuums, etc.
  • Able to work various schedules and shifts as needed.
  • Able to print and speak simple sentences in English.
  • Able to perform numerical operations using units of United States’ currency and weight measurement, volume, and distance.
  • Familiar with all types of surfaces and respective cleaners.
  • Experience in carpet cleaning (all types) and upholstery cleaning.
  • Familiar with isolation and infection control.
  • Able to operate: extractors, brooms, wet-dry vacuum, carts, scrubbers, sprayers, hoses, vacuums, and washer/dryer (commercial).
  • Understands Lock Out/Tag Out procedures.
  • Understands SDS Sheets.
  • Ability to recruit, train, and manage performance of team members.
  • Must have or be willing to get a COVID-19 vaccine, subject to legal requirements.
Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions – proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Location: New York NY, USA
Req ID: 2021-156801

Benefits for Working at Atria Senior Living

Competitive Pay

Paid Holidays & PTO

Comprehensive Health Plans

Career Advancement Opportunities

Tuition Reimbursement

Employee Loyalty Rewards Program

Retirement Savings Plan with Employer Match

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from flu, COVID-19 or natural disasters, we make safety a priority for both residents and staff.

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