San Mateo, CA 94403
Full-Time - Maintenance Director

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Job Details
Employment type: Full-Time
Location: San Mateo CA, 94403
Req ID: 2024-248489
Responsibilities

Responsible for managing a team in the maintenance and preventative maintenance efforts for an assigned community including the physical aspects of the building’s HVAC, electrical, plumbing, carpentry, painting, major appliances and amenities, including the management of appropriate outside vendors and contractors.  Also responsible for managing the housekeeping and janitorial employees and function in the communities.  Ensure efforts meet Atria’s operational and safety standards and any applicable laws and regulations. 

 

  • Responsibly manages and supervises all maintenance, housekeeping, laundry and janitorial personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with Company policy.
  • Implements and monitors programs to maximize revenue, control expense, and improve customer satisfaction.
  • Manages all of the maintenance needs of assigned community to ensure the physical condition of the community and contribute to Atria’s annual business goals.
  • Manages all customer service requests using the Facility One work order system; including prioritization and delegation to assigned staff.  Maintain company customer service standards.  Follow through to ensure issue is resolved.
  • Manages the apartment home turnover and preventative maintenance programs to maximize the value to the community.  Assesses the value of damage to the apartment homes that is charged to departing resident.
  • Assists in the development of the annual maintenance operating budget and manages department expenditures within approved budget.
  • Purchases parts, chemicals, and paint according to our requirements for national account spending.
  • Inspects grounds, buildings and apartment homes on a regular basis to ensure that all physical aspects of the community are fully functional at all times.
  • Inspects and monitors community and apartment homes to ensure housekeeping, janitorial and laundry employees are meeting company standards.
  • Implements, or directs the implementation, of all applicable Atria policies and procedures.  Ensures compliance as needed.
  • Negotiates with external maintenance vendors and suppliers as needed.  Monitors and enforces contract terms via communication with the Executive Director.
  • Ensures compliance with all federal, state and local laws, specifically Fair Housing regulations.
  • May drive company vehicle from community (only if required by community).
  • May perform other duties as needed and/or assigned.
Qualifications
  • High school diploma or general education degree (GED) required.
  • Three (3) to five (5) years of multi-family property management or other building maintenance experience performing the duties of Maintenance Technician or Maintenance Director.
  • Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division in order to do basic calculations and analysis such as estimating, determining averages and percentages, and totals.
  • Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the company.
  • Demonstrated ability to use independent judgment and discretion to make decisions designed to achieve company expectations and goals for the community.
  • Basic computer skills, ability to using Microsoft Office and ability to operate standard office equipment.
  • Ability to frequently use general maintenance tools, supplies and equipment such as, but not limited to, hand tools, pressure washers, blowers, paint equipment, extractors, pool chemicals, ice removal equipment, ladders, landscaping equipment, sandblasters and safety equipment and ability to train others in their safe and appropriate use.
  • Ability to frequently transport up to 60 pounds variable distances, the mobility and flexibility to use required equipment and to access and work in confined spaces or at heights in excess of 8-9 feet.
  • Familiar with all types of surfaces and respective cleaners.
  • Experience in carpet cleaning (all types) and upholstery cleaning.
  • Understands Lock Out/Tag Out procedures.
  • Understands SDS Sheets.
  • Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
  • Must possess valid driver’s license.
  • Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.

We create communities where employees thrive in their work, helping our residents thrive in their homes.

 

We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone.

Atria Senior Living’s family of brands has immediate openings for individuals looking for a career with competitive pay and outstanding benefits, including:

  • Paid holidays and PTO
  • Community employees may receive annual anniversary rewards dependent on classification
  • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
  • Benefits package also includes Health, Dental, Vision, and Life Insurance
  • Retirement Savings Plan / 401(k) employer match
  • Tuition reimbursement (U.S Based Communities)

 

*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

 

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!

 

The salary range for this position is $89,656 to $106,131 depending on experience.  

Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Apply Now
Job Details
Employment type: Full-Time
Location: San Mateo CA, 94403
Community: Park of San Mateo
Req ID: 2024-248489

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Benefits for Working at Atria Park

Competitive Pay
Competitive Pay

Atria provides competitive wages as we value employee contributions and commit to investing in our employees.

Paid Holidays & PTO
Paid Holidays & PTO

In addition to company observed holidays, we encourage our employees to take earned time off to refresh, recharge, and spend time with their loved ones.

Comprehensive Health Plans
Comprehensive Health Plans

After satisfying the waiting period, employees at Atria are eligible for an array of benefits including medical, vision, and dental coverage, company paid short term and long term disability, as well as other voluntary benefits such as critical illness coverage.

Career Advancement Opportunities
Career Advancement Opportunities

We promote approximately 1,500 people a year.  Share your professional aspirations with your manager, and together we will work to achieve them. Atria focuses on talent development and growth opportunities within.

Tuition Reimbursement
Tuition Reimbursement

Want to earn a degree or pursue a new certification? Our tuition reimbursement program provides full-time employees with up to $5,250 a year in support for approved courses toward degrees and certifications.

Employee Loyalty Rewards Program
Employee Loyalty Rewards Program

Atria celebrates employees through different rewards programs including anniversary awards and recognition of great work.

Retirement Savings Plan with Employer Match
Retirement Savings Plan with Employer Match

We offer an opportunity for full-time employees to save for retirement through Transamerica. Traditional 401(k) and Roth options are available, and after one year of service, Atria offers a 50% match on a percentage of those savings.

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from sickness or natural disasters, such as flooding or fires, we make safety a priority for both residents and staff.