Louisville Metro, KY USA
Full-Time - Receptionist - SC
Job Details
Employment type: Full-Time
Job Category: Admin - Clerical
Location: Louisville Metro KY, USA
Req ID: 2021-162707

What’s the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life.


Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.  Atria will not tolerate harassment or discrimination based on any of these protected classifications.


The Receptionist serves as the “First Impression” of Atria by completing tasks including, but not limited to, answering and routing all incoming phones calls, greeting visitors and contacting the party they are here to see.

  • Answer and route all incoming phone calls.
  • Greet and route all visitors to the appropriate parties.
  • Serve as the UPS Campus Ship Administrator for the entire Company by completing tasks including, but not limited to:
    • Set up all new accounts
    • Trouble shoot problems with accounts
    • Reset passwords
  • Track, retrieve and cancel Visitor and Employee access badges.
  • Responsible for updating switchboard policies and procedures.
  • Make changes to digital signage for the Training Department as needed.
  • Ensure the reception area is kept neat and tidy.
  • Complete intranet updates for Office Management department (new hires, terms, etc.).
  • Serve as back-up to Executive Assistant for the ECT system to cancel and activate new access cards.
  • Serve as back-up if necessary for all Service Center and Print Shop functions.
  • May perform other duties as needed and/or assigned.
  • High School diploma or General Education Degree (GED) required.
  • Two (2) years of experience in related field and duties.
  • Basic computer skills required including experience using Microsoft Office and Excel. Ability to learn technology related specifically to mailing and shipping processes required.

Receptionist, Concierge, Operator, Front Desk, Guest Services, Telephone, Administrative Assistant, Office Assistant, Secretary, Admin Assistant

  • Must have or be willing to get a COVID-19 vaccine, subject to legal requirements.
Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions – proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Job Category: Admin - Clerical
Location: Louisville Metro KY, USA
Req ID: 2021-162707

Benefits for Working at Atria Support Center

Competitive Pay

Paid Holidays & PTO

Comprehensive Health Plans

Career Advancement Opportunities

Tuition Reimbursement

Employee Loyalty Rewards Program

Retirement Savings Plan with Employer Match

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from flu, COVID-19 or natural disasters, we make safety a priority for both residents and staff.

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