Great Neck, NY USA
Full-Time - Restaurant Manager

What’s the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life.

 

Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.  Atria will not tolerate harassment or discrimination based on any of these protected classifications.

Responsibilities

Responsible for the overall operations and service of meals in all dining venues of the community. Responsible for the hiring, training and development, and ongoing performance management of the wait staff working in all dining venues of the community.

 

Customer Service:

  • Provide high levels of customer service and create a restaurant style dining atmosphere.
  • Work closely with Director of Culinary Services and Executive Director to keep residents satisfied with food, service, and dining programs.
  • Assist with the preparation and execution of the Art of Atria Dining enhancement programs.
  • Review the daily menu with residents and staff.
  • Orient new residents to menus, dining room hours, and dress code for dining venue.
  • Solve issues before they become problems or complaints.
  • Assist with room service delivery according to Company policy.
  • Document and report resident attendance are for meals.

 

Quality Enhancement:

  • Train and uphold Quality Enhancement standards at all times.
  • Create dining staff cleaning schedules and task lists and hold staff accountable for completion of cleaning duties and tasks.
  • Ensure that staff handles dishes, silverware, glassware according to Company guidelines and food handling guidelines.
  • Maintain dining room in a clean, crisp, upbeat atmosphere at all times.
  • Visually confirm that all tables are set according to Atria Standards.
  • Ensure that dining room floors are clean and receive regular maintenance (sweeps and mops as necessary).
  • Ensure that trash/refuse containers are emptied and kept clean.
  • Ensure that beverage equipment, ice cream freezer, wait staff refrigeration, food, and supply storage areas are kept clean and in good working condition.
  • Verbally and visually confirms resident satisfaction through out meals
  • Assist with the transportation and storage of food and supplies.
  • Ensure that the dining room side work is completed prior to the end of each shift.
  • Hold staff accountable to maintain café and hospitality stations according to Atria Standards.

 

Leadership:

  • Interview, hire, coach, train and develop wait staff.
  • Conduct ongoing and annual performance appraisals given to assigned staff.
  • Coach and train new and current wait staff to provide high levels of customer service and proper serving techniques.
  • Assist Director of Culinary Services with back of the house operations as needed.
  • Assist with preparation and execution of special events, banquets, and theme meals.
  • Communicate the resident likes and dislikes to the cooks and Director of Culinary Services.
  • Communicate complaints and compliments in the dining room to the cooks and Director of Culinary Services.

 

Communication:

  • Conduct pre-meal stand up meetings in the kitchen prior to meal service in the absence of the Director of Culinary Services and/or Chef.
  • Attend resident Food for Thought meetings and lead meeting in the absence of the Director of Culinary Services and/or Chef.
  • Attend and participate in monthly department meetings/in-services.
  • Notify the Director of Culinary Services when mechanical problems occur with equipment.

 

Fiscal Responsibility:

  • Manage the schedules in accordance to resident census and budgets.
  • Communicate resident and guest food order accurately in order to avoid food waste.
  • Manage the budget for such items as table linen, table setting supplies, uniforms, payroll and special events.
  • Assist the Director of Culinary Services and Chef in the planning and development of menus based on resident likes and dislikes.
  • Ensure that safety and security procedures are followed.
  • May perform other duties as assigned or requested.
Qualifications
  • High School Diploma or General Education Degree (GED) required along with two (2) years of experience in front of the house supervision.
  • College or culinary institute degree preferred.
  • Strong organization and time management skills.
  • Basic Computer skills – Microsoft word and Excel.
  • Able to carry a tray with at least six (6) meals and/or beverages at any given time.
  • Must have or be willing to get a COVID-19 vaccine, subject to legal requirements.
Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions – proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Starting at: $19.00 per hour
Employment type: Full-Time
Location: Great Neck NY, USA
Req ID: 2021-153210

Benefits for Working at Atria Senior Living

Competitive Pay

Paid Holidays & PTO

Comprehensive Health Plans

Career Advancement Opportunities

Tuition Reimbursement

Employee Loyalty Rewards Program

Retirement Savings Plan with Employer Match

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from flu, COVID-19 or natural disasters, we make safety a priority for both residents and staff.

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