ENGLISH
Louisville, KY 40202
Full-Time - Sales Specialist – Atria Senior Living
Job Details
Employment type: Full-Time
Job Category: Sales
Location: Louisville KY, 40202
Req ID: 2022-182786
Responsibilities

The Sales Specialist is responsible for leasing units at their assigned community while acting as the Community’s Sales Director. This individual travels throughout the Division and work in conjunction with the Executive Director or General Manager to drive sales. The assigned community is of strategic importance to the Company’s success and is selected by the Divisional Sales Director.  The assignment typically covers a vacant position and may carry over for a period of onboarding for the next hire.

  • Grow revenue and manage all aspects of sales in the community through designated sales activities. Maximize opportunities for in-house and external sales, public relations and the content and effectiveness of the Customer Relationship Management database and scheduler.
  • Act as the Community Sales Director leasing units at assigned Atria community(s).
  • Conduct sales activities that meet or exceed Company standards.
  • Make sales calls to potential residents, referral sources and other resources.
  • Respond to telephone inquiries, remotely and in real time where possible, and conduct walk-in and scheduled tours with prospective residents or interested parties.
  • Accurately track move-ins, move-outs and quantity vs. quality of referral activity, determining appropriate follow up actions.
  • Accurately maintain the Organizational and Contact libraries in the community’s Customer Relationship Management database by entering information about new potential referral sources, updating information about current referral sources and keeping detailed accounts of appointments with individual referral source contacts.
  • Assist in maintaining and maximizing referral and lead generation service relationships like A Place for Mom and Caring.com
  • Extensive travel required (100% on the road).
  • Develop and maintain relationships with any and all potential referral sources and conduct on-going field visits.
  • Qualify prospective residents, effectively matching our services to their needs, thus maximizing move-in potential.
  • Assist the Executive Director in ensuring that the community, including all available apartments, model apartments, common areas and grounds are staged, marketable and presentable.
  • May be asked to train and coach new and existing Community Sales Directors and their supporting staff to meet Atria’s policies and sales standards.
  • Assist and participate in conducting core Atria sales training events and maximize techniques to grow census/revenue.
  • Provide regional management with necessary paperwork and reports to actively monitor sales efforts.
  • Work with the Executive Director to facilitate training and continuous in servicing for all community staff that may have occasion to field an inquiry call or conduct a walk-in or scheduled tour.
  • Research and maintain current information on local competition and new services and competitors entering the marketplace. As requested, gather specific market/competitive information and report findings to the Executive Director, the Divisional Sales Director, and the Business Optimization team at the Support Center.
  • May perform other duties as needed and/or assigned.
Qualifications
  • Bachelor’s degree from a four (4) year college or university preferred.
  • Two (2) or more years of related experience and/or training.
  • Must possess strong customer service skills, basic financial knowledge of revenue and profitability, intermediate computer and electronic file management skills and strong organizational skills including ability to follow-up, detail-oriented, ability to multi-task. Must have the ability to maintain confidentiality. 
  • Strong communication skills, both written and verbal.
  • Excellent negotiation and sales skills.
  • Demonstrated ability to maximize a community lead-base by closing sales and out producing peers.
  • Demonstrated ability to leverage and engage a community Department Director team and line staff to maximize sales.
  • Will be required to travel extensively on behalf of the Company.
  • Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
  • Must possess valid driver’s license.
  • Must satisfactorily meet and be in compliance with Atria’s Motor Vehicle Policy and Travel Policy standards.
  • Must have or be willing to get a COVID-19 vaccine, subject to legal requirements.

What’s the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life.

 

Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.  Atria will not tolerate harassment or discrimination based on any of these protected classifications.

Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions – proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Job Category: Sales
Location: Louisville KY, 40202
Req ID: 2022-182786

Benefits for Working at Atria Support Center

Competitive Pay

Paid Holidays & PTO

Comprehensive Health Plans

Career Advancement Opportunities

Tuition Reimbursement

Employee Loyalty Rewards Program

Retirement Savings Plan with Employer Match

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from flu, COVID-19 or natural disasters, we make safety a priority for both residents and staff.

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