San Francisco, CA USA
Full-Time - Community Business Director
Job Details
Employment type: Full-Time
Job Category: Admin - Clerical
Location: San Francisco CA, USA
Req ID: 2021-164321

Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be.

From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual – and community – in reaching new heights. We elevate wellness and strive to anticipate every need to offer a life more inspired.

 

Coterie is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.  Atria will not tolerate harassment or discrimination based on any of these protected classifications. 

 

Schedule:  Sunday – Thursday

Responsibilities

As the Coterie Community Business Director (CBD) you are responsible for managing and supervising the business office functions at the community. This position serves as the community’s primary resource for handling and managing questions/inquiries from residents and their families as well as from our own employees related to, among other things, cash receipts, billing, vendor payments, expenses, payroll and benefits. You work in close partnership with the Assistant General Manager and other community leaders to execute on our ambitious vision.

 

  • Maintain and oversee specific processes for the collection and maintenance of resident data, which includes resident statement accuracy, review of resident agings, confirming level of care to billing accuracy, and resident demographic information.
  • Assist the Assistant General Manager- Operations with managing the community’s operation by utilizing independent judgment and discretion to review and advise on billing issues, expenditures and budgetary matters for the community.
  • Manage and direct all accounts receivable, to include pursuit and follow-up of unpaid balances.
  • Serve as an ambassador of the community: connect closely with residents and families. Seek to always improve resident satisfaction.
  • Ensure correct coding of the community’s accounts payable and accrues expenses as needed.
  • Responsible for interviewing, hiring, training, developing, and evaluating assigned staff.
  • Responsible for onboarding all new hires, process new hire paperwork, process background checks and ensure employees are set up once hired.
  • Direct collection of on-site employee data related to, among other things, demographics, payroll, employee benefits and employee leave administration. Ensures employee files are maintained in accordance with Atria’s policies and procedures as well as federal, state, and local regulations.
  • Assist as primary point of contact within community for month-end close process. This includes, among other things, accrual preparation and analysis of general ledger/monthly operating statements. 
  • Work with Assistant General Manager- Operations to fully understand operating results and trends.
  • Assist in sales process by conducting inquiry tours as necessary.
  • May drive company vehicle from community to social and other various destinations (only if required by community).
  • May perform other duties as needed and/or assigned.
Qualifications
  • Associate or bachelor’s degree in Accounting, Business, Finance or a related field.
  • Three (3) to five (5) years in business office management, finance, accounting, or HR.
  • Ability to establish and maintain effective working relationships with all community leaders, staff and residents.
  • Detail oriented with strong analytical and critical thinking skills.
  • Ability to work both independently and as part of a team.
  • Strong organizational skills; ability to work under pressure on multiple tasks concurrently and meet deadlines in a fast-paced work environment.
  • Working knowledge of general accounting, billing and collections and expense management practices.
  • Working knowledge of federal and state employment laws.
  • Ability to perform budget analysis and variance reporting.
  • Excellent communication skills, both written and verbal.
  • Notary a plus.
  • Must have highly proficient computer skills and experience working with customer database software.
Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions – proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Job Category: Admin - Clerical
Location: San Francisco CA, USA
Req ID: 2021-164321

Benefits for Working at Coterie

Competitive Pay

Paid Holidays & PTO

Comprehensive Health Plans

Career Advancement Opportunities

Tuition Reimbursement

Employee Loyalty Rewards Program

Retirement Savings Plan with Employer Match

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from flu, COVID-19 or natural disasters, we make safety a priority for both residents and staff.

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