Nashville, TN 37211
Full-Time - Community Sales Associate

Job Details
Starting at: $18.00 per hour
Employment type: Full-Time
Job Category: Sales
Location: Nashville TN, 37211
Req ID: 2024-249050

In the role of Sales Assistant you will support the community Sales Team by managing the CRM tool, working the qualified lead database, converting leads to initial tours and conducting tours when the Sales Leader is unavailable. The primary objective of this role is a focus on speed to lead attention and active conversion of leads to tours based on set monthly objectives.


  • Make outbound sales calls and emails and engage prospective residents and their influencers in conversation per provided scripts.
  • Convert incoming leads to scheduled tours utilizing the CRM system and sales leader calendar; meet daily/weekly/monthly call and tours booked goals.
  • Demonstrate knowledge regarding Holiday and its communities in order to answer basic questions of the prospective resident or influencer in order to generate excitement to schedule a tour and/or attend a community event.
  • Conduct follow up activities, including calls, texts, and emails as the initial scheduled tour date approaches and any activities needed if a follow up tour is needed.
  • Keep all contact information, including discovery notes, contact information, and contact efforts up to date in the CRM system.
  • Demonstrate effective customer service skills in each interaction with a prospective resident and/or influencer.
  • Conduct tours when Sales Leader or General Manager is unavailable, using Holiday Touchpoint sheets and effective discovery.
  • Assist Sales Leader with promotion of community and prospect events through outreach to professional partners.
  • Assist Sales Leader with the planning and execution of spotlight events including, but not limited to, creating invitations, making phone calls to CRM database, decorating, securing entertainment etc.)
  • Other duties as assigned.
  • High school diploma or equivalent required, Bachelors degree in related field preferred.
  • Minimum of 2 years’ experience in a sales support role.
  • Passion for working with seniors.
  • Proven ability to create relationships via communication and interpersonal skills that includes face to face and telephone interactions. Experience making cold calls and establishing rapport.
  • Demonstrated ability to work under pressure with high demands for results.
  • Proficient with customer/lead (CRM) tracking systems and Microsoft Office Suite.

We create communities where employees thrive in their work, helping our residents thrive in their homes.


We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone.

Atria Senior Living’s family of brands has immediate openings for individuals looking for a career with competitive pay and outstanding benefits, including:

  • Paid holidays and PTO
  • Community employees may receive annual anniversary rewards dependent on classification
  • Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
  • Benefits package also includes Health, Dental, Vision, and Life Insurance
  • Retirement Savings Plan / 401(k) employer match
  • Tuition reimbursement (U.S Based Communities)


*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location


As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!

Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Starting at: $18.00 per hour
Employment type: Full-Time
Job Category: Sales
Location: Nashville TN, 37211
Community: Windlands South
Req ID: 2024-249050

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Benefits for Working at Holiday by Atria

Competitive Pay
Competitive Pay

Atria provides competitive wages as we value employee contributions and commit to investing in our employees.

Paid Holidays & PTO
Paid Holidays & PTO

In addition to company observed holidays, we encourage our employees to take earned time off to refresh, recharge, and spend time with their loved ones.

Comprehensive Health Plans
Comprehensive Health Plans

After satisfying the waiting period, employees at Atria are eligible for an array of benefits including medical, vision, and dental coverage, company paid short term and long term disability, as well as other voluntary benefits such as critical illness coverage.

Career Advancement Opportunities
Career Advancement Opportunities

We promote approximately 1,500 people a year.  Share your professional aspirations with your manager, and together we will work to achieve them. Atria focuses on talent development and growth opportunities within.

Tuition Reimbursement
Tuition Reimbursement

Want to earn a degree or pursue a new certification? Our tuition reimbursement program provides full-time employees with up to $5,250 a year in support for approved courses toward degrees and certifications.

Employee Loyalty Rewards Program
Employee Loyalty Rewards Program

Atria celebrates employees through different rewards programs including anniversary awards and recognition of great work.

Retirement Savings Plan with Employer Match
Retirement Savings Plan with Employer Match

We offer an opportunity for full-time employees to save for retirement through Transamerica. Traditional 401(k) and Roth options are available, and after one year of service, Atria offers a 50% match on a percentage of those savings.

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from sickness or natural disasters, such as flooding or fires, we make safety a priority for both residents and staff.