Newport Beach, CA 92663
Full-Time - Divisional Director of Care Management

Job Details
Employment type: Full-Time
Job Category: Care
Location: Newport Beach CA, 92663
Req ID: 2024-246779
  • Monitor resident status to ensure that regulatory requirements and company established Resident Service Guidelines are met.
  • Support and provide direction to the Resident Service Director.
  • Ensure that community meets Quality Enhancement Standards.
  • Review systems in the Care Department at the community level, and recommend best practices to implement system or maintain system.
  • Teach and train assigned Resident Services Directors, and Care Staff.
  • Roll out and recommend best practice for new policy or systems.
  • Review regulations pertaining to area and help community to remain in state compliance.
  • Maintain relationships and act as a resource to assigned Executive Directors, Resident Services Directors and Care staff.
  • Setting up personal schedule, prioritizing need at community or Regional Vice President/Senior Vice Presidents direction or Care Department directive.
  • Review actual Care Department expenses against budget.  Make recommendations for communities to remain within budget. If related to staffing, assist with schedule and staffing recommendations.
  • Ensure communities have adequate staff to meet the needs of residents.
  • Responsible for resident care management throughout community.
  • Ensure initial and ongoing assessments are timely and accurate.
  • Ensure service plans and assignment sheets are accurate and current.
  • Review communication book and follow-up on critical issues.
  • Administer first-aide to residents as needed.
  • Oversee the medication program throughout the community.
  • Follow up on incident reports and document incidents (abuse, neglect) as needed consistent with Atria and state designated regulations and policies.
  • Audit resident files for accuracy and to ensure compliance with regulations and policies.
  • Conduct medical records (MARS) and med cart audits to ensure all aspects of medication program are being completed in compliance with regulations and policies.
  • Correct any outstanding deficiencies related to resident services and follow up as needed with State survey point of contact.
  • Oversee state regulatory compliance.
  • Manage ongoing Quality Enhancement compliance.
  • Receives and addresses resident/family concerns in an effective and compassionate manner.
  • Ensures pro-active communication occurs with families as to residents status.
  • Lead family meetings to review service plan updates/level of care changes
  • Assist with arranging for transportation with residents to their appointments as needed.
  • Conduct training of staff by conducting timely in-services for frontline staff.
  • Create monthly staffing schedule and oversee weekly/daily compliance and coverage.
  • Review assignment sheets for Resident Services Assistants to ensure all duties have been performed and provide medication oversight for Resident Medication Assistants.
  • Hire staff as needed and conduct orientation.
  • Review communication log daily and coordinates resident care with appropriate staff.
  • Ensure performance evaluations and merit increases promote.
  • Participate in stand-up meetings to represent the Resident Services Department.
  • Coordinate with other departments to ensure resident care is at the highest level.
  • Maintains spend down log for purchases/others logs for Agency as utilized.
  • Organize the Assisted Living office/dept and delegate essential functions as needed.
  • Leverages relationships with hospitals, clinics, etc. to support sales.
  • May perform other duties as assigned. 
  • LPN/LVN required; RN preferred. 
  • Three or more years experience in a similar role in Assisted Living or Healthcare. 
  • Three or more years of experience providing program oversight in an organization consisting of multi-site operations.
  • Appropriate state licensing where required.
  • Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.
  • Active Driver’s License.
  • Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.                        
  • First Aid and CPR Certification if required by state law.
  • Successfully complete the Atria medication management training.
  • Available to work flexible work hours due to demands of position.
  • Substantial travel will be required on behalf of Company.
  • Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
  • Must possess valid driver’s license.
  • Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.

We create communities where employees thrive in their work, helping our residents thrive in their homes.

We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone.


Atria Senior Living’s family of brands has immediate openings for individuals looking for a career with competitive pay and outstanding benefits, including:


  • Paid holidays and PTO
  • Receive annual anniversary rewards
  • Benefits include: Health / Dental / Vision / Life Insurance
  • 401(k) employer match
  • Tuition reimbursement


* Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!

Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Job Category: Care
Location: Newport Beach CA, 92663
Community: Atria Senior Living
Req ID: 2024-246779

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Benefits for Working at Atria Support Center

Competitive Pay
Competitive Pay

Atria provides competitive wages as we value employee contributions and commit to investing in our employees.

Paid Holidays & PTO
Paid Holidays & PTO

In addition to company observed holidays, we encourage our employees to take earned time off to refresh, recharge, and spend time with their loved ones.

Comprehensive Health Plans
Comprehensive Health Plans

After satisfying the waiting period, employees at Atria are eligible for an array of benefits including medical, vision, and dental coverage, company paid short term and long term disability, as well as other voluntary benefits such as critical illness coverage.

Career Advancement Opportunities
Career Advancement Opportunities

We promote approximately 1,500 people a year.  Share your professional aspirations with your manager, and together we will work to achieve them. Atria focuses on talent development and growth opportunities within.

Tuition Reimbursement
Tuition Reimbursement

Want to earn a degree or pursue a new certification? Our tuition reimbursement program provides full-time employees with up to $5,250 a year in support for approved courses toward degrees and certifications.

Employee Loyalty Rewards Program
Employee Loyalty Rewards Program

Atria celebrates employees through different rewards programs including anniversary awards and recognition of great work.

Retirement Savings Plan with Employer Match
Retirement Savings Plan with Employer Match

We offer an opportunity for full-time employees to save for retirement through Transamerica. Traditional 401(k) and Roth options are available, and after one year of service, Atria offers a 50% match on a percentage of those savings.

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from sickness or natural disasters, such as flooding or fires, we make safety a priority for both residents and staff.