Visalia, CA USA
Full-Time - General Manager HOL
Job Details
Employment type: Full-Time
Job Category: Operations
Location: Visalia CA, USA
Req ID: 2021-167063

Holiday Retirement is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Responsibilities

In the role of General Manager, you are responsible for the day-to-day operations of an independent senior living community, which includes 1) developing an engaged and productive team; 2) ensuring high resident satisfaction; and 3) ensuring strong financial performance.

 

  • Set community goals and culture by providing leadership and vision.
  • Be responsible for community financial performance through occupancy and revenue growth and expense management to achieve net operating income growth.
  • Develop and implement business plans to maintain high occupancy and achieve financial goals – budgeting, monitoring and corrective action planning.
  • General Managers handle all aspects of community talent management, including hiring, discharging, coaching and performance tracking employees.
  • Develop employee culture of excellence through established Holiday training programs, employee town hall meetings, staff development, performance management and communication.
  • Maintain high occupancy through the development and implementation of a sales and marketing program. Meet with and lease apartments to potential residents. Provide tours, negotiate/sign leases, and make sales calls.
  • Establish positive relationships with residents by attending community events, holding meetings with residents and advisors, proactively identify problems and implementing corrective actions to ensure resident engagement, independence and happiness.
  • Ensuring the building, equipment and service levels are maintained in order to provide a safe and positive resident experience.
  • Develop and maintain positive relationships with key stakeholders including governmental agencies, business partners, community groups, etc.
  • Oversight of workplace safety (safety meetings, incident reports, etc)
  • Other duties as assigned.
Qualifications
  • Two-year Associate Degree—B.S./ B.A. preferred.
  • Minimum of five. years’ previous management experience including, operational and financial experience in managing employees, recruiting, customer service, budgeting, purchasing, payroll, and accounts payable/receivable. Preferred industry background: hotel, senior living, hospital, restaurant.
  • Demonstrated ability to work in a team setting and to provide strong customer service.
  • Strong (oral and written) communication skills.
  • Strong supervision, coaching, and leadership skills to lead teams
  • Previous sales experience preferred.
Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions – proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Job Category: Operations
Location: Visalia CA, USA
Req ID: 2021-167063

Benefits for Working at Holiday Retirement

Competitive Pay

Paid Holidays & PTO

Comprehensive Health Plans

Career Advancement Opportunities

Tuition Reimbursement

Employee Loyalty Rewards Program

Retirement Savings Plan with Employer Match

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from flu, COVID-19 or natural disasters, we make safety a priority for both residents and staff.

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