Louisville Metro, KY USA
Full-Time - HR Support Coordinator

What’s the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life.


Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.  Atria will not tolerate harassment or discrimination based on any of these protected classifications.


The Human Resources Support Coordinator is responsible for providing support to communities to ensure accurate employee records are maintained. This individual troubleshoots to escalate issues for the HR Help Desk team.  The Human Resources Support Coordinator may also be responsible for specific day-to-day duties. 


  • Administer assigned benefit programs by performing tasks including, but not limited to, day to day benefits and HR tasks, audits, testing, and coordinating the interaction between third party administrators, employee(s), and the Payroll department.
  • Compile and maintain electronic or paper-based supporting documentation related to job functions as outlined in procedure documentation.
  • Administer PTO payout due to terminations.  Assist the department with the administration of the PTO/Extended Illness Bank (EIB) adjustment and rollover program.
  • Prepare and maintain accurate employee files regarding employee status, history, pay changes, and more. Complete data entry and reporting in PeopleSoft HCM. 
  • Coordinate the collection and review of documentation needed to support the Company’s position at all unemployment hearings.  Document and track inquiries and completed tasks in the department ticket system database.  Comply with department performance expectations regarding customer service. 
  • Maintain a good understanding of Atria’s benefit plans, trends, program offerings, and regulatory benefit requirements.
  • Assists in administering the 1-9 and eVerify processes for the Company, including resolution of non-confirms.
  • Maintains hierarchy and delegation rules within the HR tracking system to ensure proper assignment of tickets to appropriate team resources, manually assigning high priority items.
  • Deploy communications to employees who are in their initial benefit enrollment period to ensure compliance with ACA rules.
  • Serve as a back up to the Human Resources Specialists as needed.
  • May perform other duties as needed and/or assigned.
  • Bachelor’s degree preferred.
  • One (1) to two (2) years of general Benefits or Human Resources experience required.
  • Intermediate proficiency in utilizing MS Office applications, in particular Excel. Advanced skills preferred.
  • PeopleSoft HCM experience preferred.
  • Strong organizational skills and excellent attention to detail.
  • Excellent troubleshooting, problem solving and decision-making skills.
  • Mathematical aptitude.
  • Strong communication skills, both verbal and written.
  • Must have or be willing to get a COVID-19 vaccine, subject to legal requirements.
Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions – proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Job Category: Human Resources
Location: Louisville Metro KY, USA
Req ID: 2021-158135

Benefits for Working at Atria Support Center

Competitive Pay

Paid Holidays & PTO

Comprehensive Health Plans

Career Advancement Opportunities

Tuition Reimbursement

Employee Loyalty Rewards Program

Retirement Savings Plan with Employer Match

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from flu, COVID-19 or natural disasters, we make safety a priority for both residents and staff.

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