San Francisco, CA USA
Full-Time - Memory Care Director

Born out of a joint venture between best-in-class partners, Atria Senior Living and Related Companies, this community sets the new standard in luxury senior living. We offer residents a life-enhancing environment where they can continue pursuing their interests and making a difference in the world.



The Memory Care Director ensures that the Atria philosophy is implemented and practiced within the Memory Care neighborhood of the community.


Support Memory Care Residents

  • Maintain a joyful environment for residents with dementia.
  • Develop, create, plan, organize and lead the daily programs for the Memory Care neighborhood including all required programs in the calendar of events, and ensure it is being implemented 24 hours a day and 7 days a week.
  • Collaborate with wellness team to complete individual resident history, preferences assessments, and develop individualized service and program plans.
  • Facilitate a proactive problem-solving approach to challenging resident behaviors.
  • Develop and implement the monthly calendar based on the six Dimensions of Engagement and/or Memory Care best practices.
  • Partner with Care Coordination Director to consistently communicate with residents and families about status, services, changes in conditions, or other issues as needed.

Lead Memory Care Neighborhood

  • Responsible for interviewing, hiring, training, developing, and evaluating assigned staff.
  • Ensure each Memory Care program staff member has completed New Hire Orientation within the required time frame. Ensure each Program Specialist has signed the Memory Care Specific Job Description to ensure they understand their responsibility to participate in the daily programming requirement.
  • Ensure each Memory Care staff member has completed appropriate memory care training within the required time frame. Ensure each Resident Services Assistant (RSA) and Medication Technician has signed the Memory Care Specific Job Description to ensure they understand their responsibility to participate in the daily programming requirement.
  • Lead, direct, and assist staff with understanding our philosophy of care and encourage learning by modeling the proper approaches and communication techniques.
  • Conduct the monthly dementia in-service training for all Memory Care staff and maintain the necessary records to reflect completion of training.
  • Delegate Memory Care programming facilitation responsibilities to others, as needed.
  • Partner with Care Coordination Director to ensure that Memory Care neighborhood is meeting Quality Enhancement guidelines.
  • Improve the Memory Care services through problem solving, program development, and refinement.

Support Community

  • Support sales process, including participating in tours and speaking with prospective residents and families
  • Support the management of information to ensure timely and accurate information is available.
  • Maintain a supportive relationship with internal and external customers.
  • Support hospitality, leasing, and sales processes with promotion of a positive image of Atria. Conduct professional outreach and Memory Care focused outside sales calls
  • For clinical related matters, partner with the Care Coordination Director in maintaining active community and professional ties with clinical and non-clinical contacts, as well as acting as a contact for issues related to resident care within the community.
  • For non-clinical related matters, maintain active community and professional ties.
  • Participate in Resident Needs Reviews.
  • Partner with the Wellness Director to provide training and orientation to new assisted living staff members and ongoing training to current staff members.
  • Deliver and attend required training for self and employees.
  • Drive personal and/or Company vehicle from community to social and other various destinations.
  • May perform other duties as needed and/or assigned.
  • Bachelor’s degree in a related field preferred such as social services, behavioral health, therapeutic recreation, and/or nursing.
  • Three (3) to five (5) years of experience in caring for people with dementia and in developing and facilitating activity programs, preferably as a manager with a specialized dementia program.
  • Knowledgeable about the disease process, the changes associated with dementia illnesses, how they affect the individual’s ability to function, and the adaptive strategies that help maintain a resident’s abilities.
  • Experience facilitating family and caregiver support programs.
  • Past experience supervising staff.
  • Strong verbal and written communication skills.
  • Basic computer skills.
  • Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
  • Must possess valid driver’s license.
  • Must satisfactorily meet and be in compliance with Atria’s Motor Vehicle Policy standards.
Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions – proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Job Category: Care
Location: San Francisco CA, USA
Req ID: 2021-156310

Benefits for Working at Coterie

Competitive Pay

Paid Holidays & PTO

Comprehensive Health Plans

Career Advancement Opportunities

Tuition Reimbursement

Employee Loyalty Rewards Program

Retirement Savings Plan with Employer Match

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from flu, COVID-19 or natural disasters, we make safety a priority for both residents and staff.

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