Responsibilities

• Supervise, develop, and schedule the resident services staff according to Atria’s policies, procedures and standards.
• Establish and maintain a medication system which adheres to state, federal and company laws, regulations and guidelines.
• Perform assessments and reassessments to determine resident needs and establish appropriate service plans.
• Operate the Resident Services Department within budget and according to Atria’s policies, procedures and standards.
• Complete daily Quality Enhancement reviews to ascertain if the department is meeting state regulations and atria policies.
• Act as a contact for issues related to resident care within the community.
• Ensure adherence to company policy and State Health and Safety Codes, and federal regulations for assisted living communities.
• Schedule and supervise staff; available to cover staffing when needed.
• Administer medications as allowed per state specific guidelines when required.
• Provide activities of daily living assistance to the residents as needed.
• Provide training and orientation to new assisted living staff members and ongoing training to current staff members.
• Communicate to residents, families, department heads, resident services staff, and Executive Director in an effective and respectful manner as needed.
• Support hospitality, leasing, and sales processes with promotion of a positive image of Atria.
• (Clinical Related Matters) – Partner with the Life Guidance Director in maintaining active community and professional ties with clinical and non-clinical contacts.
• (Clinical Related Matters) – Partner with the Life Guidance Director in acting as a contact for issues related to resident care within the community.
• Partner with and otherwise assist the Life Guidance Director in supervising, developing, and scheduling the staff according to Atria’s policies, procedures and standards.
• Partner with and otherwise assist the Life Guidance Director in establishing and maintaining a medication system which adheres to state, federal and company laws, regulations and guidelines.
• Partner with the Life Guidance Director in providing training and orientation to new assisted living staff members and ongoing training to current staff members.
• Deliver and attend required training for self and employee partners.
• Maintain positive relations with residents’ families and physicians.
• Maintain active community and professional ties.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May perform other duties as assigned.