ENGLISH
New York, NY 10018
Full-Time - Office Coordinator – Hudson Yards
Job Details
Employment type: Full-Time
Job Category:
Location: New York NY, 10018
Req ID: 2022-189652
Responsibilities

The Office Coordinator ensures residents and guests experience five-star service at this luxury community. This individual is responsible for operating the telephone/communication centers of the community. This individual provides services and support to staff in a manner that meets or exceeds community expectations.

 

  • Answer incoming telephone calls in a cheerful and marketing-oriented way, determine callers’ purpose, and forward calls to appropriate personnel or department.
  • Answer general questions about the community, provide callers with addresses, directions, and other information, and refer other specific questions to the appropriate staff.
  • Retrieve messages from voice mail and forward them to appropriate personnel.
  • Take and deliver messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Perform clerical duties as needed, such as filing, photocopying, and collating.
  • Take appropriate initiative; respond and follow through promptly to various needs and requests.
  • Provide a high level of customer service at all times.
  • Handle all resident and guest interactions with the highest level of hospitality and professionalism.
  • Maintain a current list of residents who are hospitalized.
  • Update appointment calendars, including transportation and salon calendars, as directed.
  • Maintain copy and fax machines, assist users, send faxes, and retrieve and route incoming faxes.
  • Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Order, receive and maintain office supplies.
  • Operate the Community’s Communication HUB and is responsible for internal and external resident communications
  • May perform other duties as needed and/or assigned.
Qualifications
  • High school diploma or general education degree (GED); or one (1) to three (3) years related experience and/or training.
  • Must be fully vaccinated for Covid-19 and provide vaccination record card at time of hire.
  • Strong verbal and written communication skills.
  • Basic knowledge of computers and technology.
  • Ability to effectively problem solve.
  • Basic First Aid and CPR certification where required.
  • Must successfully complete all Atria specified training programs.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to operate: telephone, emergency call system, monitoring board or beeper, photocopier.
  • Ability to work various schedules and shifts as needed.

Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be.

From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual and community in reaching new heights. We elevate wellness and strive to anticipate every need to offer a life more inspired.

Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions – proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Job Category:
Location: New York NY, 10018
Req ID: 2022-189652

Benefits for Working at Coterie

Competitive Pay
Competitive Pay

Atria provides competitive wages as we value employee contributions and commit to investing in our employees.

Paid Holidays & PTO
Paid Holidays & PTO

In addition to company observed holidays, we encourage our employees to take earned time off to refresh, recharge, and spend time with their loved ones.

Comprehensive Health Plans
Comprehensive Health Plans

After satisfying the waiting period, employees at Atria are eligible for an array of benefits including medical, vision, and dental coverage, company paid short term and long term disability, as well as other voluntary benefits such as critical illness coverage.

Career Advancement Opportunities
Career Advancement Opportunities

We promote approximately 1,500 people a year.  Share your professional aspirations with your manager, and together we will work to achieve them. Atria focuses on talent development and growth opportunities within.

Tuition Reimbursement
Tuition Reimbursement

Want to earn a degree or pursue a new certification? Our tuition reimbursement program provides full-time employees with up to $5,250 a year in support for approved courses toward degrees and certifications.

Employee Loyalty Rewards Program
Employee Loyalty Rewards Program

Atria celebrates employees through different rewards programs including anniversary awards and recognition of great work.

Retirement Savings Plan with Employer Match
Retirement Savings Plan with Employer Match

We offer an opportunity for full-time employees to save for retirement through Transamerica. Traditional 401(k) and Roth options are available, and after one year of service, Atria offers a 50% match on a percentage of those savings.

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from flu, COVID-19 or natural disasters, we make safety a priority for both residents and staff.

Similar Job Openings: