Spokane, WA USA
Full-Time - Office Manager – Harvard Park
Job Details
Employment type: Full-Time
Job Category: Admin - Clerical
Location: Spokane WA, USA
Req ID: 2021-162012

Holiday Retirement is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.

Responsibilities

In the role of Business Office Manager, you will be responsible to provide support for administrative leadership to the community.

 

  • Answer incoming calls and greet walk in traffic in a polite profession manner, which may include Inquiry Intake of potential residents, general questions, family members and/or vendors. Making sure to direct/pass messages to the appropriate party.
  • Account Receivable – conduct collections, send letters and make calls as needed to ensure AR balances are within company expectations.
  • Payroll – ensure associates ADP records are accurate and timely to ensure payroll is processing accurate pay checks.
  • Complete New Hire Paperwork for all new associates to community. Ensure accuracy and timely submission to Home Office for payroll & benefit purposes.
  • Resident Relations – answer questions, provide back up support and assistance to the Enrichment Coordinator as needed
  • Suggest and drive resident, visitor, and guest participation in completing the survey questionnaire.
  • Sales support – provide back up support to Assistant Manager on Tours and Leases
  • General Community Paperwork – responsible for mail, marketing packets, menus, print schedules, do thank you cards, mass market emails, etc.
  • Other duties as assigned.
Qualifications
  • High School diploma or GED, Two-year Associate Degree preferred
  • Minimum of 2 years of experience managing a business office
  • Thorough knowledge of Microsoft Office Suite and ability to quickly learn other programs
  • Proven ability to work in a team setting and provide strong customer service
  • Effective communication skills, both written and verbal
  • Self-starter, team player, not afraid to jump in and assist where needed
Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions – proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Job Category: Admin - Clerical
Location: Spokane WA, USA
Req ID: 2021-162012

Benefits for Working at Holiday Retirement

Competitive Pay

Paid Holidays & PTO

Comprehensive Health Plans

Career Advancement Opportunities

Tuition Reimbursement

Employee Loyalty Rewards Program

Retirement Savings Plan with Employer Match

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from flu, COVID-19 or natural disasters, we make safety a priority for both residents and staff.

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