San Francisco, CA USA
Full-Time - Care Coordination Director

Born out of a joint venture between best-in-class partners, Atria Senior Living and Related Companies, this community sets the new standard in luxury senior living. We offer residents a life-enhancing environment where they can continue pursuing their interests and making a difference in the world.



The Care Coordination Director is responsible for the overall holistic approach to care for residents and coordination of services from healthcare providers and clinical partners.


Coordinate Resident Care

  • Perform assessments and reassessments to determine resident needs and establish appropriate individualized service plans.
  • Responsible for coordination of care for external partners to ensure a seamless care experience for residents.
  • Advocate for residents’ holistic health, provide healthcare guidance, and facilitate virtual care visits as needed.
  • Act as a contact for issues related to resident care within the community.
  • Communicate to residents, families, department heads, resident services staff, and General Manager in an effective and respectful manner as needed.
  • Provide Wellness Coaching (upon completion of Mayo Clinic Wellness Coach Training) to residents as part of overall individualized service plan.

Lead Resident Services Department

  • Lead community infection control program to ensure adherence to local, state, federal regulations, and safety codes, as well as all appropriate policies and procedures.
  • Complete daily Quality Enhancement reviews to ascertain if the department is meeting state regulations and Atria policies.
  • Ensure adherence to company policy and State Health and Safety Codes, and federal regulations for assisted living communities.Review, approve, and conduct necessary follow-up on all incident reports.

Support the Community

  • Support hospitality, leasing, and sales processes with promotion of a positive image of Atria. Develop and maintain active community relationships to support sales teams, and participate in Sales Calls.
  • (Clinical Related Matters) – Partner with the Memory Care Director, Wellness Director, and Wellness Manager in maintaining active community and professional ties with clinical and non-clinical contacts.
  • (Clinical Related Matters) – Partner with the Memory Care Director, Wellness Director, and Wellness Manager in acting as a contact for issues related to resident care within the community.
  • Participate in Resident Needs Reviews.
  • Deliver and attend required training for self and employee partners.
  • Maintain positive relations with residents’ families and clinical partners.
  • Maintain active community and professional ties.
  • Remain educated and up to date on advancements in medical technology and apply it in daily practice
  • May drive company vehicle from community to social and other various destinations (only if required by community).
  • May perform other duties as assigned.
  • A registered nurse or nurse practitioner licensed to practice as required by state regulations.
  • Experience in direct patient care and assessments/observation of clinical conditions.
  • Experience at a department head level in Assisted Living or a related industry.
  • CPR certified and knowledge of basic first aid.
  • Experience coordinating educational events.
  • Must successfully complete CDC infection prevention training, Mayo Wellness Coaching training, and all Atria specified training programs.
  • Must complete all state required training to maintain licensure or certification.
  • Able to work flexible work hours due to demands of position.
  • Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
  • Must possess valid driver’s license.
  • Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.
Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen. COVID-19 vaccination is a requirement of all positions – proof of vaccination is required before you can start. We will evaluate potential accommodations for anyone seeking an exemption due to a medical condition or religious belief.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Job Category: Care
Location: San Francisco CA, USA
Req ID: 2021-156311

Benefits for Working at Coterie

Competitive Pay

Paid Holidays & PTO

Comprehensive Health Plans

Career Advancement Opportunities

Tuition Reimbursement

Employee Loyalty Rewards Program

Retirement Savings Plan with Employer Match

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from flu, COVID-19 or natural disasters, we make safety a priority for both residents and staff.

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