Los Angeles North, CA 91356
Full-Time - Sales Specialist – Los Angeles

Job Details
Employment type: Full-Time
Job Category: Sales
Location: Los Angeles North CA, 91356
Req ID: 2024-246794

The Sales Specialist is responsible for leasing units at their assigned community while acting as the Community’s Sales Director/Community Sales Manager. This individual travels throughout the Division and works in conjunction with the Executive Director/General Manager and Regional Vice President to drive sales. The Sales Specialist plays a key piece in the strategic importance of the Company’s success.

  • Grow revenue and manage all aspects of sales in the community through designated sales activities. Maximize opportunities for in-house and external sales, public relations, and the content and effectiveness of the Customer Relationship Management (CRM) database and scheduler.
  • Act as the Community Sales Director/Community Sales Manager, leasing units at assigned community(s).
  • Conduct sales activities that meet or exceed Company standards.
  • Make sales calls to potential residents, referral sources, and other resources.
  • Respond to telephone inquiries, remotely and in real-time where possible, and conduct walk-in and scheduled tours with prospective residents or interested parties.
  • Accurately track move-ins, move-outs, and quantity vs. quality of referral activity, determining appropriate follow-up actions.
  • Accurately maintain the Organizational and Contact libraries in the community’s CRM database by entering information about new potential referral sources, updating information about current referral sources, and keeping detailed accounts of appointments with individual referral source contacts.
  • Assist in maintaining and maximizing referral and lead generation service relationships like A Place for Mom and Caring.com.
  • Develop and maintain relationships with any and all potential referral sources and conduct ongoing field visits.
  • Qualify prospective residents, effectively matching our services to their needs, thus maximizing move-in potential.
  • Assist the Executive Director/General Manager in ensuring that the community, including all available apartments, model apartments, common areas and grounds are staged, marketable and presentable.
  • May be asked to train and coach new and existing Community Sales Directors/Community Sales Managers and their supporting staff to meet Company policies and sales standards.
  • Assist and participate in conducting core Company sales training events and maximize techniques to grow census/revenue.
  • Provide regional management with necessary paperwork and reports to actively monitor sales efforts.
  • Work with the Executive Director/General Manager to facilitate training and continuous servicing for all community staff that may have occasion to field an inquiry call or conduct a walk-in or scheduled tour.
  • Research and maintain current information on local competition and new services and competitors entering the marketplace. As requested, gather specific market/competitive information and report findings to the Executive Director/General Manager, the Divisional Sales Director, and the Business Optimization team at the Support Center.
  • May be asked to work on special assignments with the Contact Center, working remotely or at the Support Center with website leads to create urgency and increase move-ins.
  • Work on special projects as needed and/or assigned.
  • May perform other duties as needed and/or assigned.
  • Bachelor’s degree from a four (4) year college or university preferred.
  • Two (2) or more years of related experience and/or training.
  • Must possess strong customer service skills, basic financial knowledge of revenue and profitability, intermediate computer and electronic file management skills, and strong organizational skills, including the ability to follow-up, detail-oriented, and ability to multi-task. Must have the ability to maintain confidentiality.
  • Excellent negotiation and sales skills, as well as strong communication skills. Both written and verbal.
  • Demonstrated ability to maximize a community lead-base by closing sales and outproducing peers.
  • Demonstrated ability to leverage and engage a community Department Director team and line staff to maximize sales.
  • Able to work non-traditional hours as needed.
  • May be required to travel up to 100% of the time on behalf of the Company.
  • Travel time is subject to change based on business needs.
  • Must possess a valid driver’s license.
  • Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
  • Must satisfactorily meet and be in compliance with Company motor vehicle policy standards and Travel Policy.
  • Must successfully complete all Atria specified training programs.

We create communities where employees thrive in their work, helping our residents thrive in their homes.

We strive to enhance the lives and exceed the expectations of those we serve every day. To do this, we cultivate the diverse talents of our team members in order to achieve something together that they could not do alone.


Atria Senior Living’s family of brands has immediate openings for individuals looking for a career with competitive pay and outstanding benefits, including:


  • Paid holidays and PTO
  • Receive annual anniversary rewards
  • Benefits include: Health / Dental / Vision / Life Insurance
  • 401(k) employer match
  • Tuition reimbursement


* Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance. Apply now!


The salary range for this position is $75,000/yr – $80,000/yr, dependent on prior work history and experience.

Hiring Step 1
It’s Easy to Apply Online
Select the “Apply Now” button on the job that interests you. Plan on taking 5-10 minutes to complete the application and select “Submit” when done – you’ll receive a confirmation email shortly thereafter. Keep your login and password handy as you’ll need it throughout the hiring process.
Hiring Step 2
Application Review
Every application is given due consideration. If your experience and skills are aligned with the job requirements, we’ll contact you to schedule an interview.
Hiring Step 3
Interviews & Assessments
Your interview will be conducted by phone or in person with an Atria recruiter or hiring manager. This process may include additional interviews, reference checks and skill assessments.
Hiring Step 4
Offer Letter
If you are chosen for the position, an offer will be made by phone and email. The email will include a letter which you’ll sign electronically, return to us and can download for your records.
Hiring Step 5
Post-Offer Hiring Process
You’ll receive all needed forms, instructions and our contact information if you have any follow-up questions. This process may include a background check and/or a drug screen.
Hiring Step 6
Check-ins from your future team
As turnaround times vary for screening results, we’ll provide any needed updates and let you know what to expect for your first day on the job.
Hiring Step 7
First day and onboarding
Congratulations – we’re excited to have you join our team! Onboarding varies by position, but on your first day at Atria you’ll typically meet coworkers, take a workplace tour and begin any required training.
Job Details
Employment type: Full-Time
Job Category: Sales
Location: Los Angeles North CA, 91356
Community: Atria Senior Living
Req ID: 2024-246794

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Benefits for Working at Atria Support Center

Competitive Pay
Competitive Pay

Atria provides competitive wages as we value employee contributions and commit to investing in our employees.

Paid Holidays & PTO
Paid Holidays & PTO

In addition to company observed holidays, we encourage our employees to take earned time off to refresh, recharge, and spend time with their loved ones.

Comprehensive Health Plans
Comprehensive Health Plans

After satisfying the waiting period, employees at Atria are eligible for an array of benefits including medical, vision, and dental coverage, company paid short term and long term disability, as well as other voluntary benefits such as critical illness coverage.

Career Advancement Opportunities
Career Advancement Opportunities

We promote approximately 1,500 people a year.  Share your professional aspirations with your manager, and together we will work to achieve them. Atria focuses on talent development and growth opportunities within.

Tuition Reimbursement
Tuition Reimbursement

Want to earn a degree or pursue a new certification? Our tuition reimbursement program provides full-time employees with up to $5,250 a year in support for approved courses toward degrees and certifications.

Employee Loyalty Rewards Program
Employee Loyalty Rewards Program

Atria celebrates employees through different rewards programs including anniversary awards and recognition of great work.

Retirement Savings Plan with Employer Match
Retirement Savings Plan with Employer Match

We offer an opportunity for full-time employees to save for retirement through Transamerica. Traditional 401(k) and Roth options are available, and after one year of service, Atria offers a 50% match on a percentage of those savings.

Rewards & Recognition

Learn more about the many ways Atria celebrates employee achievements and rewards outstanding performance.

Health & Safety

Whether providing protection from sickness or natural disasters, such as flooding or fires, we make safety a priority for both residents and staff.