New York, NY 10001

Full-Time - Resident Engagement Director

Responsibilities

The Resident Engagement Director leads the Resident Engagement team in building meaningful, quality experiences for Coterie residents. This person  promotes healthy living by managing the day-to-day operations of the engagement calendar, overseeing fitness floor operations and creating programming that reflects the resident’s interests and embraces the holistic well-being approach (spirit, mind and body).

• Provide direct leadership for group exercise, healthy living programs, and fitness floor staff.   
• Manage healthy relationships with residents, creating a culture focused on health and well-being. 
• Manage the Atria Resident Discovery tool (ARD), including completing Atria Resident Discovery surveys, monthly event calendar, and all actions related to Resident Engagement for all residents. 
• Deliver refined cultural and lifelong learning experiences using the monthly program calendar, incorporating the community events and programs, in coordination with the Support Center staff. 
• Lead all aspects of the Resident Engagement Program, with a focus on the six dimensions of engagement.  
• Work with other departments to deliver a high–quality experience for residents. 
• Champion inclusion activities, strategies, and initiatives. 
• Cultivate relationships with residents, family members and staff. 
• Build relationships in order to create small communities. 
• Contribute to community growth by participating in sales activities. 
• Manage departmental needs and goals within targeted budgets. 
• Responsible for interviewing, hiring, training, developing, and evaluating assigned staff.  
• Manage and lead best practices through engagement of staff team; hold staff accountable for high-quality results. 
• Serve as a Manager on Duty (MOD) on a scheduled basis, per guidance from the General Manager.  
• May perform other duties as needed and/or assigned.