Newport Beach, CA 92663

Full-Time - Divisional Director of Care Management

Responsibilities

• Monitor resident status to ensure that regulatory requirements and company established Resident Service Guidelines are met.
• Support and provide direction to the Resident Service Director.
• Ensure that community meets Quality Enhancement Standards.
• Review systems in the Care Department at the community level, and recommend best practices to implement system or maintain system.
• Teach and train assigned Resident Services Directors, and Care Staff.
• Roll out and recommend best practice for new policy or systems.
• Review regulations pertaining to area and help community to remain in state compliance.
• Maintain relationships and act as a resource to assigned Executive Directors, Resident Services Directors and Care staff.
• Setting up personal schedule, prioritizing need at community or Regional Vice President/Senior Vice Presidents direction or Care Department directive.
• Review actual Care Department expenses against budget.  Make recommendations for communities to remain within budget. If related to staffing, assist with schedule and staffing recommendations.
• Ensure communities have adequate staff to meet the needs of residents.
• Responsible for resident care management throughout community.
• Ensure initial and ongoing assessments are timely and accurate.
• Ensure service plans and assignment sheets are accurate and current.
• Review communication book and follow-up on critical issues.
• Administer first-aide to residents as needed.
• Oversee the medication program throughout the community.
• Follow up on incident reports and document incidents (abuse, neglect) as needed consistent with Atria and state designated regulations and policies.
• Audit resident files for accuracy and to ensure compliance with regulations and policies.
• Conduct medical records (MARS) and med cart audits to ensure all aspects of medication program are being completed in compliance with regulations and policies.
• Correct any outstanding deficiencies related to resident services and follow up as needed with State survey point of contact.
• Oversee state regulatory compliance.
• Manage ongoing Quality Enhancement compliance.
• Receives and addresses resident/family concerns in an effective and compassionate manner.
• Ensures pro-active communication occurs with families as to residents status.
• Lead family meetings to review service plan updates/level of care changes
• Assist with arranging for transportation with residents to their appointments as needed.
• Conduct training of staff by conducting timely in-services for frontline staff.
• Create monthly staffing schedule and oversee weekly/daily compliance and coverage.
• Review assignment sheets for Resident Services Assistants to ensure all duties have been performed and provide medication oversight for Resident Medication Assistants.
• Hire staff as needed and conduct orientation.
• Review communication log daily and coordinates resident care with appropriate staff.
• Ensure performance evaluations and merit increases promote.
• Participate in stand-up meetings to represent the Resident Services Department.
• Coordinate with other departments to ensure resident care is at the highest level.
• Maintains spend down log for purchases/others logs for Agency as utilized.
• Organize the Assisted Living office/dept and delegate essential functions as needed.
• Leverages relationships with hospitals, clinics, etc. to support sales.
• May perform other duties as assigned.